How to Enrol in Childcare
A Simple Step-by-Step Guide to Joining Papilio
Choosing the right early learning centre is an important decision, and we're here to make the process as clear and straightforward as possible. Here's everything you need to know about enrolling your child at Papilio.
Step 1 - Find Your Centre and Book a Tour
Visiting a centre in person is the best way to experience what Papilio has to offer. Use our Find a Centre tool to search by postcode, or call our Family Support Team on 1800 244 532 to arrange a tour at a time that suits you.
On your tour, you'll meet our educators, explore the learning spaces and get a feel for the daily rhythm of the centre. Take our Childcare Centre Checklist along to help guide your questions.
Step 2 - Apply for the Child Care Subsidy (CCS)
The CCS can significantly reduce your out-of-pocket childcare fees. To get started:
- Check your eligibility at Services Australia
- Apply through MyGov
- Have your CRN (Customer Reference Number) and your child's CRN ready for enrolment
We recommend applying early - approvals can take up to six weeks. Visit our Child Care Subsidy page for more information.
Step 3 - Gather Your Enrolment Documents
To complete enrolment, you'll need:
- Your child's birth certificate or passport
- Medicare details
- Immunisation History Statement (available via MyGov or Medicare)
- Emergency contact details
- Any relevant medical information (allergies, special requirements)
Step 4 - Secure Your Place
Some of our centres fill up quickly. If your preferred centre has limited availability, we can add you to the waitlist and keep you informed of openings. Our team can also help you explore options at nearby centres. Staying in regular contact helps us keep your place active.
Step 5 - Prepare for Your Child's First Day
Once your enrolment is confirmed, you'll receive a welcome pack with everything you need to know. Read through our Family Handbook and work with your child's educator on a settling-in plan. Our What to Bring to Childcare guide will help you feel prepared and ready.
Helpful next steps:
